Frequently Asked Questions (FAQ)
What is Zentree?
It’s a USB multi-device charging station boasting the innovative 3D Tree Array docking surface that supports virtually all kinds of mobile devices & accessories.
What is Zentree Marble/Zentree 2.0?
Zentree Marble/Zentree 2.0 is the 2nd generation of Zentree USB Charger featuring QC 3.0 Quick Charging, USB-C/USB-PD connectivity options and an improved high-quality set of USB power-only charging cables.
Which products does Zentree Family comprise?
Currently, Zentree Family includes: Zentree Marble and Zentree 2.0 – the 2nd generation of Zentree USB Charger featuring the latest charging technology, and a variety of Silicone Skins, swappable top cover accessories of different color. The 1st generation of Zentree also included the series ancestor – Zentree USB Charging Station, and the luxury Zentree Black Wooden Edition.
What do I get when I order a Zentree?
You get a 4-port charging station, 4 USB power-only charging cables, cable ties, power cord and user manual.
How many devices can Zentree charge?
Up to 4 devices can be connected and charged simultaneously. Please do not use a 3rd party Y-type cable for connecting 2 devices to 1 USB port. The Y-cable poses a risk of severe electrical failure and may cause damage to your device and Zentree.
What is the max power output?
Zentree can output up to 2.4A per port and can deliver a total power output of up to 60W.
What does the Smart IC mean?
The Smart IC supports QC 3.0 Quick Charge. This technology automatically detects the proper charging mode for your device and provides the most efficient and battery-saving charge cycles.
Can I use my own USB cables with Zentree?
Yes, you can use any of the standard USB cables. But please be advised, the cable should be connected properly to Zentree and to your device. Otherwise, it may cause damage to your device and Zentree. We also highly recommend that you use MFI-certified lightning cables and power-only micro-USB/USB-C cables.
I´ve heard about BadPower Attack. Is it safe to charge my mobiles with Zentree?
Yes, absolutely. Zentree Marble/Zentree 2.0 ships with hardened firmware and fully protected against hackers.
What Certificates does Zentree have?
FCC, CE-LVD, CE-EMC, DOE VI.
Where can I use Zentree?
Indoors only.